When payment is due
You submit the website request without payment. We review your request and send you a quotation. After you approve the quotation, we send the payment instructions. Pay 100% of the agreed amount before work begins.
Does the form take payment?
No. The installation request form collects your details for review. Sending it does not take a payment, confirm an installation appointment, or place a charger purchase order.
Confirm your payment instructions
Use the payment instructions the team sends after you approve the quotation. Ask the team if the amount or instructions are unclear. Keep your payment record and request number.
Cancellation or refund questions
Contact support to confirm the terms that apply to your request. Do not assume that cancelling a request automatically returns a payment.